Villa Dagmar
Stockholm
Recenzje
We truly enjoyed our stay at the Villa Dagmar, Malin at the front desk made us feel so welcome and special, she was very friendly. Service & staff is top notch. We look forward to come back! Best regards from Switzerland & France 🫶
This is a very hard review for me to write as I often refrain from doing such things. The rooms are small but comfortable, the bed is fantastic and location could not be better. However, the service falls short from 5*. There were days our room was not serviced, it was never turned down at night and for the last 3 days of our visit the water in the minibar was not restocked. Also, the breakfast is lacking (being next to salumhall helped in that front). That being said, I would stay at Villa Dagmar again if I were looking at it as a place to sleep as opposed to a luxury hotel. The front office staff is very polite and friendly.
What an absolute amazing hotel, Rooms - Excellent quality and space for a city hotel and the only downside is light switches need to be reprogrammed 216. Spa - We loved it, quaint, clean and we also had room service down there too. Food - I believe the food here is exceptional and especially since they have the top chef from Soho house. Every member of staff, so friendly and quick to sort and all have a personality, Thank you - we will see you in the summer!
This is really tough. The hotel as a whole is pretty great. But they charge a price and show off accolades which are exceptional. It simply isn't exceptional. When problems arise they are quick to try to solve them, which is great. However, we ran into more than a handful of problems. If you want to charge top dollar and be awarded with accolades, these problems cannot occur. The breakfast is way below average for Europe. Price is drinks is at least double the average. Rooms are nice but have electrical problems or broken windows. The spa is lovely during the off season but when busy you won't be able to even use it. The road out front is very noisy. Room service food is inedible. We will not return to this hotel
We ate at the restaurant and were very disappointed. We ordered the entrecôte (495), which according to the menu includes pommes, but only one small bowl of fries was served for the whole table. My pregnant partner ordered her steak well done, but it arrived red and undercooked. When we told the server, he insisted it was well done and refused to send it back to cook it longer, and saying it would burn. She did not eat instead. This was very unprofessional and showed no concern for customer safety.
